Content Management AthenaStudies
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What will be covered in this module:
- An introduction to the different systems
- How to create a 'perfect' training schedule
- Finding, recruiting and selecting the right tutors
- How to organize materials in the Content Drive
- Where to find extra (practice) materials
- How to organize the perfect free training
- Strategies for effectively training your tutors
- Tips on how to create the perfect customer experience
- Damage control techniques when a training session does not go as planned